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EAA GUIDE

EAA (European Accessibility Act) Guide

How European businesses and international companies selling in the EU use Sienna to meet the upcoming 2025 EAA mandates.

Updated on 3/24/2026

European Accessibility Act (EAA)

The European Accessibility Act (EAA) is a landmark directive that requires common products and services in the EU to be accessible. Unlike previous directives, the EAA applies heavily to the private sector.

The Deadline: June 2025

By June 28, 2025, Member States must ensure that products and services placed on the market comply with the accessibility requirements of the EAA.

What is Covered?

The EAA covers a wide range of digital services, including:

  • E-commerce: Online stores and retail platforms.
  • Banking Services: Online portals and mobile banking.
  • Electronic Communication: Messaging and community platforms.
  • Media Services: Streaming and informational portals.

How Sienna Prepares Your Business

Sienna provides a rapid “Step 1” for EAA compliance by addressing the User Interface Layer:

  1. Harmonization with EN 301-549: Since the EAA points to the same technical standards as the public sector directive, Sienna’s existing EN 301-549 tools are perfectly aligned.
  2. Multilingual Readiness: Selling across the EU means serving diverse users. Sienna’s UI translation ensures your accessibility tools are understandable in any Member State.
  3. Visual and Functional Toggles: Satisfying the EAA’s requirement for “perceivable” and “operable” interfaces through contrast, font scaling, and motion suppression.

Why Start Now?

EAA compliance can be complex and requires structural changes to your software. Using Sienna as your User Interface Layer allows you to spend your development resources on the difficult structural and architectural fixes while we handle the common visual accessibility needs.

Implementation Strategy

  1. Deploy: Inject the Sienna script today.
  2. Audit: Use our resources to identify structural gaps in your checkout or banking flows.
  3. Statement: Prepare your Accessibility Statement to reflect your roadmap to full 2025 compliance.

Risk of Non-Compliance

Member States are required to establish penalties for non-compliance, which could include significant fines or the withdrawal of products/services from the EU market.

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